Over the past 25 years, Taranto Systems has built its reputation as one of the UK’s leading providers of parking enforcement technology to local authorities
Insights from the Public Sector
Working in partnership with councils across the UK, Taranto has contributed to modernising parking and traffic management through innovation, compliance, transparency and a commitment to service excellence.
Much of the experience of working with local authorities can be applied to the private parking industry – particularly as operators face increasing scrutiny, greater oversight and regulation, and growing expectations from car park users.
Taranto’s experience of working with local authorities to establish best practice in parking management, can help shape a fairer, smarter, and more efficient future for private parking. Our experience with clients such as Manchester City Council, City of Edinburgh and 16 London boroughs has enabled us to shape our solutions for the needs of parking authorities, car park operators and motorists.
Scalable Solutions for all
Taranto’s parking enforcement solutions offer scalability, with clients ranging from large metropolitan authorities to smaller rural councils. Our solutions are scalable to large, distributed parking networks or stand-alone operations. Over 16 m PCNs a year are issued using Taranto’s parking enforcement platform, enabling clients to generate over £55 m in the last year alone.
Data-Driven Decision Making
Local authorities have long relied on robust data to guide enforcement strategy – from understanding where to deploy enforcement officers, to monitoring payment compliance and appeals trends. As well as a robust enforcement solution, Taranto’s systems provide detailed, real-time reporting and analytics to support those insights.
Integrating enforcement data with permit, payment, and customer communication systems can reveal valuable trends: For example, Taranto’s reporting tools can pinpoint when and where compliance is strongest, the root-causes of disputes and how operational processes can be refined to reduce cost and improve revenue performance.
Third-Party Integration
Integration between enforcement systems and other solutions is essential to efficient car park management. Taranto’s open APIs enable integration with a wide range of third party applications – whether it’s cashless parking applications, ANPR systems, on-street kiosks and payment machines, to create a unified view of parking activity. Taranto was the first provider to integrate with the National Parking Platform (NPP) – demonstrating its interoperability.
Intelligent Automation and AI
Car park operators, whether public or private sector are under pressure to work smarter, providing more efficient outcomes using fewer resources. AI-enabled tools can help to improve efficiency – delivering enhanced productivity and faster results, while ensuring fairness and compliance.
Private operators face similar challenges in managing large volumes of cases efficiently. Intelligent automation incorporated into appeals handling and customer services can support quicker turnaround times, improved accuracy, and reduced operational overheads. More importantly, it allows staff to focus on complex or high-value tasks, rather than routine administration. Taranto has been at the forefront of introducing AI into enforcement operations, which is transforming clients’ working methods.
Customer-Centric Digital Engagement
In both the public and private sectors, the motorist’s experience matters. Self-service portals, intuitive payment systems, and improved AI-enabled chatbots help streamline ticket payments and manage appeals. These digital tools not only improve overall customer satisfaction, but also improve administrative efficiency.
Providing easy access to information, convenient payment options, and clear explanations of charges through automated digital channels can reduce disputes and speed up resolution. This will ultimately create engaged customer relationships, develops customer loyalty, and also reduces the amount of time that administrators spend on handling appeals and challenges.
Compliance and Best Practice
Taranto’s work in the public sector has given us experience of operating within regulated environments. Therefore, our systems offer full audit trails and evidence support to show transparency and fairness in applying parking enforcement. This is particularly important for private operators implementing the Private Code of Practice.
Consistent Technical Support and System Up-Time
All parking operators depend on high system availability, reliable infrastructure, and responsive support teams to keep enforcement operations running smoothly. Any outage – even a brief one – can disrupt patrols, delay processing and compromise service delivery, as well as impact revenues. Taranto’s support model is built around platform stability, proactive monitoring and rapid issue resolution to ensure that clients experience minimal disruption and maximum uptime. A dependable support partner is just as important as the technology itself – and Taranto brings decades of experience in delivering both technological innovation and reliability.
Transparency in Solution Pricing
Councils also expect complete transparency in system pricing. Public procurement demands clarity around licensing, migration, hosting, integration and support costs, ensuring there are no hidden fees and that budgets can be confidently planned over the lifetime of a contract. This approach creates trust, supports accountability and gives clients confidence that they are receiving genuine value.
For private parking operators, pricing transparency plays a similarly important role. It allows operators to evaluate the true cost of ownership, forecast operational expenditure accurately and avoid unexpected add-ons that erode margins. By adopting the same transparent pricing model used in the public sector, Taranto helps private operators plan with certainty and to invest in systems that support long-term growth.
Taranto’s Solution for Private Parking Operators
Taranto’s experience across the parking sector positions us to support private parking operators and help them to build a platform for business growth. With a proven platform, innovative solutions, supported by parking experts, combined with a deep understanding of enforcement best practice, Taranto helps organisations of every size achieve fair, efficient and transparent parking management, whilst optimising revenue opportunities.
Built on the same proven technology that underpins Taranto’s public sector systems, SurePark, our private parking solution, delivers a fully integrated platform that combines ANPR-based enforcement, payment processing, appeals management, and customer communication in one seamless environment.
SurePark enables private operators to manage car parks more efficiently, improve compliance, and enhance customer satisfaction – while ensuring alignment with the latest regulatory standards. With advanced automation, flexible integration with payment apps and kiosks, supported by comprehensive reporting tools, SurePark gives operators greater visibility and control over their parking operations.
By bringing together Taranto’s public sector experience with the flexibility required by private providers, SurePark represents the next generation of intelligent parking management. SurePark is a proven solution, currently used by car park operators, that offers the support and reassurance that an established parking solution provider can deliver. With a transparent fee structure, SurePark gives operators a stable platform for revenue generation and growth.
A Modern, Compliant Solution
Motorists expect the same clarity, fairness, and efficiency from all parking providers – whether managed by a local authority or a private operator. By adopting the insights and technologies established in the public sector, private parking operators have the opportunity to modernise their operations, enhance compliance, and build stronger relationships with their customers.
For more information on Taranto’s SurePark solution for private parking operators: