As Road User Charging (RUC), whether focused on Clean Air Zones or congestion, becomes more prevalent, debt recovery presents a significant challenge. The role of enforcement technology is now more crucial than ever. 

The recent RUC Conference looked at major road charging projects across Europe to share experience and best practice.

TfL and Capita: The Challenge of Managing London’s RUC System

One of the standout sessions was led by Capita and Transport for London (TfL), highlighting the complexities of managing the UK’s largest road charging scheme. The session covered:

• Automated compliance enforcement – Ensuring seamless collection across congestion, Ultra Low Emission Zone (ULEZ), and Low Emission Zone (LEZ) areas.
• Debt recovery at scale – Addressing non-payment from fleet operators, international drivers, and persistent offenders.
• Cross-jurisdiction enforcement – Expanding recovery efforts across regional and national boundaries.

With many local authorities now considering road charging schemes, these insights directly impact how councils approach enforcement.

How Taranto is Supporting Enforcement and Recovery in RUC

As a provider of specialist enforcement and debt recovery technology, Taranto helps local authorities ensure faster case management, streamlined payment integration, and smarter analytics to track non-payment trends. Our expertise in penalty charge notice (PCN) enforcement, debt recovery workflows, and compliance tracking places us at the forefront of this evolving space.

Key Takeaways for Local Authorities

• Debt recovery must be a priority – Uncollected RUC charges risk significant revenue loss.
• AI-driven enforcement is on the rise – Smart automation is reducing administrative burdens.
• Interoperability is critical – More cities want connected payment and penalty tracking systems.

As discussions around road pricing and enforcement evolve, Taranto remains committed to delivering innovative solutions that support fair and effective compliance.

If you would like to explore how Taranto can support your enforcement strategy, please get in touch with our team.