After just four years in the parking industry, Joel, 28 has worked on several complex and challenging projects, playing an instrumental part in Taranto’s success.
Joel’s unique skills are evident from the high esteem in which customers hold him.
London Borough of Ealing’s Business Processing Manager, Yvonne Budu-Manuel said:
“Joel explained the processes and timescales very clearly and kept me updated throughout. He was friendly, polite, professional and dynamic in his approach.
“I’ve contacted Joel on several projects and he’s consistently displayed the same helpful, professional and respectful attitude. Joel has the right approach for building positive relationships with clients and has developed a great working relationship with myself and other colleagues. His attitude to client service is excellent. Joel is a breath of fresh air.”
Another client who contributed to the successful nomination, praising Joel’s knowledge and conduct: “Joel is an asset to Taranto and the parking profession. Joel understands the Taranto system, its processes, and the requirements of local authorities. This knowledge allows him to effectively and efficiently demonstrate the Taranto service, especially when scenario objectives are put to him.
“Joel always conducts himself in the most professional manner and his obvious people skills afford him the ability to liaise with and support clients in the most expedient way.”
Joel has also built effective working relationships with colleagues, who have praised his dedication to the job.
Lewis Wray, Taranto Managing Director said: “Joel embraces every aspect of his role with passion, professionalism and an exceptional work ethic. He has an extraordinary understanding of the sector complexities and uses this knowledge – in a consultative, collaborative manner – to help local authorities find the right solution for them.”